Privacy Policy

1. Introduction

GrantIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered grant discovery and proposal drafting service.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Organization details and professional information
• Account credentials and preferences
• Payment information (processed securely through Stripe)

Usage Information

We automatically collect certain information about your use of our Service:

• Grant searches and application tracking
• AI-generated content and drafts
• Feature usage and interaction data
• Device information, IP address, and browser type

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Match you with relevant grant opportunities
• Generate personalized AI-powered content
• Send you notifications and alerts
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. AI and Machine Learning

Our Service uses artificial intelligence to provide grant matching and content generation. We may use your data to train and improve our AI models, but we do so in a way that protects your privacy through techniques such as anonymization and aggregation. Your specific grant applications and sensitive business information are never shared with third parties for AI training purposes.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We work with trusted third-party service providers who assist us in operating our Service:

• Payment processing (Stripe)
• Email delivery services
• Cloud hosting and infrastructure
• Analytics and performance monitoring

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes or protect our rights.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security audits.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain certain information for legal or regulatory purposes.

8. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@grantiq.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie preferences through your browser settings. Some features of our Service may not function properly if cookies are disabled.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or prominent notice on our Service.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: